987ph Privacy Policy – How We Handle Your Personal Data

When you register an account on 987ph, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID to verify your identity and confirm that you meet the minimum age requirement for online gaming. During the course of your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, operating system, and session activity logs. This technical information helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive banking credentials on our servers.

If you contact our support team through the FAQ page or any other channel, we will retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is reasonably necessary for the purposes described in this Privacy Policy, and we do not collect data beyond what is required to operate the platform safely and in compliance with applicable Philippine regulations.

987ph uses the personal data we collect primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, and provide you with access to our live casino, slot games, and game lobby. We also use your information to verify your identity in accordance with our legal obligations under applicable Philippine law, including anti-money laundering requirements and responsible gaming regulations. Your contact details may be used to send you important account-related notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. We do not use your personal data to send unsolicited marketing communications without your prior consent, and you may withdraw any marketing consent at any time by contacting us through the details provided on the FAQ page.

Technical and usage data is processed to monitor platform performance, identify and address security vulnerabilities, and improve the features available to players. We may also use aggregated, anonymised data for internal analytics and reporting purposes, but this data cannot be used to identify any individual player. Where we are required by law or by a regulatory authority to disclose your personal information, we will do so in accordance with our legal obligations and will notify you where permitted. All processing of your personal data is carried out on a lawful basis, and we will not use your information for any purpose that is incompatible with the reasons for which it was originally collected.

987ph does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers. These service providers are contractually required to handle your data securely and only for the specific purposes for which they have been engaged. We conduct due diligence on all third-party partners to ensure they maintain appropriate data protection standards consistent with our own obligations under Philippine law.

In certain circumstances, we may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if we receive a lawful request or are under a legal obligation to do so. We may also share information within our corporate group where necessary for the operation of the platform, subject to the same data protection standards described in this policy. Any transfer of personal data outside the Philippines will only take place where adequate protections are in place to ensure your information remains secure and your rights are preserved. If you have concerns about how your data is shared, you are welcome to raise them through the FAQ page.

As a registered player on 987ph and a data subject under applicable Philippine privacy law, you have the right to access the personal information we hold about you and to request a copy of that data in a readable format. You also have the right to request corrections to any inaccurate or incomplete information in your account records, and we will act on such requests promptly. Where you believe that your personal data is being processed unlawfully or beyond what is necessary, you have the right to object to that processing or to request that we restrict how your data is used while your concern is being investigated. If you wish to close your account and request deletion of your personal data, you may do so subject to any legal retention obligations that require us to keep certain records for a specified period.

You also have the right to withdraw any consent you have previously given for the processing of your personal data, including consent to receive marketing communications, without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact us using the support details available on the FAQ page, and we will respond to your request within a reasonable timeframe. We take all data subject requests seriously and will not discriminate against you for exercising your rights under this Privacy Policy. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

987ph implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view your personal information, and regular security assessments of our platform infrastructure. We also require all staff and third-party partners who handle personal data to adhere to strict confidentiality obligations. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for our Filipino players.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law, including anti-money laundering regulations and gaming licensing requirements. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise it. Transaction records and identity verification documents may be retained for longer periods where required by law. If you have questions about how long specific types of data are kept, you can find further guidance on the FAQ page or contact our support team directly.